Provide instant relevant answers to your guests, 24/7 with Alex, your AI concierge.
Alex Answers 80% of guests questions for you.
Make your life easier and enhance guest satisfaction.
- Alex answers 80% of guests clients
- He saves you a lot of time and energy that you can spend on something more profitable
- Your guests will have an answer instantly at any time
- They will have a specialist of the town in their pocket to optimize their stay
Provide onboarding info in a quick and professional way.
Some info are essential, as « how to reach your place », and you want to make sure that your guests will have them.
Alex will provide immediately those info when the guest log in.
Alex can display text, photos, a map or a video according to your need.
Ask Alex anything.
About the apartment or the city.
Guests always have tons of questions when they reach your apartment, like what is the wifi code, where are the towels, is there air conditionning, can i leave later etc. Alex will answer all those questions according to your info and provide immediate satisfaction to your clients.
About the city?
Guests are always looking for good advices regarding the places to eat, the activities, the transport etc. Alex will provide relevant tips on all those points and be a fantastic support for the guests to optimize their experience in your place.
How to train Alex, the concierge A.I.?
Regarding your apartment :
Follow 3 simple steps
Regarding the town :
Alex will be trained by our team on the town, the restaurants, the activities, the transport.
Sign up & Download
After signing up , upload your existing onboarding document for your guests if you have one. Alex will learn from it.
Answer few questions
Answer our list of questions on your apartment to teach alex what to answer in the most specific cases.
Upload your info
Upload the pictures and explanation, explaining how to reach your apartment if needed. Those pictures will be displayed by alex when the clients ask (photo of alex with photo module).
Cherry on the cake, you can also monetize Alex with our Recommendations module.
Choose your own restaurants, activities with photos and a link to their website for a high quality carousel. Your guests will certainly follow your recommendations so don’t hesitate to monetize those recommendations with the restaurants for the clients u bring them!
How to use Alex with your clients?
STEP1
Display our Magic Plate in your apartment.
This plate will be a key communication asset to inform the guest that this apartment is equipped with an AI Concierge.
It offers 2 ways to load Alex : a QR code to scan, or a NFC ship so that u only have to stick your phone to it and…voila!
STEP2
Send our link to your guests by email, sms, whatsapp, it will open alex immediately on their phone.
